Please read these Terms & Conditions carefully before registering or using any service offered by 988ph. By accessing the 988ph platform, you agree to be bound by these terms in full.
Last updated: 15 May 2026 | Effective immediately upon account registration
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and 988ph ("988ph," "we," "us," "our"), governing your access to and use of the 988ph online gaming platform available at https://988ph.app. By creating an account, making a deposit, or participating in any game or promotion offered by 988ph, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not use the 988ph platform.
1.1 These Terms apply to all users of the 988ph platform, including registered players, visitors, and any person who accesses any part of the 988ph website or mobile application.
1.2 By accessing or using 988ph, you represent and warrant that: (a) you have read and understood these Terms; (b) you are legally capable of entering into a binding contract under Philippine law; (c) you meet all eligibility requirements set out in Section 2; and (d) you are not prohibited from using online gaming services under the laws of your jurisdiction.
1.3 These Terms should be read together with the 988ph Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.
2.1 Age Requirement. You must be at least twenty-one (21) years of age to register an account or participate in any real-money gaming activity on 988ph. This age requirement is mandated by Philippine gaming regulations and is strictly enforced. 988ph reserves the right to request proof of age at any time and to suspend or permanently close any account where the age requirement is not satisfied.
2.2 Jurisdiction. 988ph is operated for and primarily directed at players located in the Philippines. It is your sole responsibility to ensure that accessing and using 988ph is lawful in your jurisdiction. 988ph makes no representation that its services are appropriate or available in locations outside the Philippines.
2.3 Excluded Persons. The following persons are not eligible to register or maintain an account with 988ph: (a) persons under 21 years of age; (b) persons who have voluntarily self-excluded from 988ph or any other gaming platform; (c) employees, contractors, agents, or immediate family members of 988ph or its affiliated companies; (d) persons who have been excluded by order of PAGCOR or any competent regulatory authority.
2.4 One Account Per Person. Each player is permitted to hold only one (1) registered account with 988ph. Duplicate accounts are strictly prohibited and will result in the forfeiture of all balances and the permanent closure of all associated accounts.
3.1 To access real-money gaming services on 988ph, you must complete the registration process and provide accurate, current, and complete information as requested, including your full legal name, date of birth, Philippine mobile number, and a valid email address.
3.2 Know Your Customer (KYC). 988ph is required to verify the identity of all players before processing withdrawals and in certain other circumstances. You agree to provide such documentation as 988ph may reasonably request, including but not limited to: a government-issued photo ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license), proof of address, and proof of payment method ownership. Failure to complete KYC verification may result in the suspension of withdrawal privileges.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials. You must not share your username, password, or OTP with any third party. 988ph will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain the security of your credentials. You must notify 988ph immediately at [email protected] if you suspect unauthorized access to your account.
3.4 Account Information Updates. You must promptly update your account information if any details change. 988ph reserves the right to suspend accounts where information is found to be inaccurate, outdated, or misleading.
4.1 Accepted Payment Methods. 988ph accepts deposits and processes withdrawals via the following methods: GCash, Maya (formerly PayMaya), and bank transfer to Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards linked to Philippine bank accounts may also be accepted. 988ph does not accept credit card deposits for gambling purposes, in compliance with applicable Philippine regulations. Cryptocurrency transactions of any kind are not accepted.
4.2 Minimum Deposit. The minimum deposit amount is ₱100 (Philippine Peso). Minimum and maximum deposit limits may vary by payment method and are displayed at the time of transaction.
4.3 Withdrawal Processing. Withdrawal requests are subject to KYC verification. GCash and Maya withdrawals are typically processed within fifteen (15) minutes of approval. Bank transfers are typically processed within the same business day for requests submitted before the daily processing cutoff. 988ph reserves the right to conduct additional verification checks before processing any withdrawal.
4.4 Currency. All transactions on 988ph are conducted in Philippine Peso (PHP / ₱). 988ph is not responsible for any currency conversion fees charged by your payment provider.
4.5 Fraud Prevention. Withdrawals will only be processed to a payment method registered in the same name as the 988ph account. Third-party payments are strictly prohibited. 988ph reserves the right to withhold withdrawals pending investigation of suspected fraudulent activity.
5.1 988ph may offer bonuses, free spins, cashback, and other promotional incentives to registered players from time to time. All bonuses are subject to specific terms and conditions that will be communicated at the time the bonus is offered.
5.2 Wagering Requirements. Unless otherwise stated, all bonuses are subject to wagering requirements before any associated winnings may be withdrawn. The applicable wagering requirement multiplier will be clearly stated in the promotion's specific terms.
5.3 Bonus Abuse. 988ph reserves the right to void bonuses and any associated winnings, and to close accounts, where it determines that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using prohibited betting patterns, or colluding with other players.
5.4 988ph reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, subject to any obligations already incurred.
6.1 All games offered on 988ph are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between these Terms and specific game rules, the specific game rules shall prevail with respect to that game.
6.2 Random Number Generation. All outcomes in 988ph's electronic games are determined by certified Random Number Generator (RNG) software. Live dealer games are conducted by real dealers in real time and are subject to the rules of the relevant game.
6.3 Malfunction. In the event of a game malfunction, all affected bets and payouts will be void. 988ph will not be liable for any losses arising from a game malfunction.
6.4 Disconnection. 988ph is not responsible for losses incurred as a result of internet disconnection or technical failure on the player's side. Where a disconnection occurs during a live game, the outcome will be determined in accordance with the applicable game rules.
7.1 You agree not to engage in any of the following conduct while using 988ph:
7.2 Violation of any of the above prohibitions may result in immediate account suspension, forfeiture of all balances, and referral to the appropriate law enforcement authorities.
8.1 All content on the 988ph platform, including but not limited to text, graphics, logos, game software, audio, video, and user interface design, is the property of 988ph or its licensors and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 988ph platform for personal, non- commercial purposes only. You may not reproduce, distribute, modify, or create derivative works from any content on the 988ph platform without prior written consent from 988ph.
9.1 988ph collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at 988ph.app/privacy-policy. By using the platform, you consent to such collection and processing.
9.2 988ph implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is 100% secure, and 988ph cannot guarantee absolute security.
9.3 988ph will not sell your personal data to third parties. Data may be shared with payment processors, KYC verification providers, and regulatory authorities as required by law or these Terms.
10.1 988ph is committed to promoting responsible gaming. We provide the following tools to help players manage their gaming activity: deposit limits, session time limits, cooling-off periods, and self-exclusion.
10.2 Self-Exclusion. Players who wish to exclude themselves from 988ph may do so by contacting our support team at [email protected]. Self-exclusion requests will be processed within twenty-four (24) hours. During a self-exclusion period, 988ph will use reasonable efforts to prevent the excluded player from accessing the platform.
10.3 Age Verification. 988ph strictly enforces the 21+ age requirement. Any player found to be under 21 years of age will have their account immediately closed and any deposits returned, less any amounts already wagered.
10.4 If you are concerned about your gaming behaviour, we encourage you to visit our Responsible Gaming page or contact the DOH Mental Health Helpline at 1553.
10.5 "Gambling is addictive. Know when to stop."
11.1 To the maximum extent permitted by applicable law, 988ph shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
11.2 988ph's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.
11.3 Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
12.1 988ph reserves the right to suspend or permanently close your account at any time, with or without notice, if: (a) you breach any provision of these Terms; (b) 988ph is required to do so by law or regulatory directive; (c) 988ph reasonably suspects fraudulent, abusive, or illegal activity; or (d) 988ph decides to discontinue its services.
12.2 Upon termination for cause, 988ph reserves the right to forfeit any remaining balance in your account. Upon termination for any other reason, 988ph will return your verified account balance after deducting any applicable fees or outstanding obligations.
12.3 You may close your account at any time by contacting [email protected]. Account closure requests will be processed within five (5) business days.
13.1 These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
13.2 Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. 988ph operates in compliance with applicable Philippine gaming regulations, including those administered by PAGCOR.
14.1 988ph reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.
14.2 Your continued use of the 988ph platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and close your account.
15.1 If you have any questions about these Terms & Conditions, please contact the 988ph support team:
15.2 For responsible gaming support, visit our Responsible Gaming page or the FAQ section.
Summary for Filipino Players: By playing at 988ph, you confirm you are 21 or older, you are playing for entertainment, and you agree to play responsibly. 988ph is here to give you a great gaming experience — but your wellbeing always comes first. "Gambling is addictive. Know when to stop."
These aren't just legal obligations — they're the standards we hold ourselves to every day for every Filipino player on our platform.
Every transaction and login at 988ph is protected by 256-bit SSL encryption — the same standard used by Philippine banks. Your data and funds are safe with us.
988ph clearly states all wagering requirements, expiry dates, and eligible games for every bonus. No hidden conditions — what you see is what you get.
GCash and Maya withdrawals processed in under 15 minutes. Bank transfers same business day. Your winnings reach you quickly once KYC is complete.
988ph enforces the 21+ age requirement through KYC verification. Underage gambling is illegal in the Philippines and will not be tolerated on our platform.
Deposit limits, session limits, cooling-off periods, and self-exclusion are all available to 988ph players. Your wellbeing matters more than your wager.
Questions about these Terms or your account? Our support team is available around the clock in English and Filipino — live chat, every day of the year.
Now that you know your rights and responsibilities at 988ph, it's time to enjoy the Philippines' best online casino experience. 500+ games, GCash & Maya payments, and 24/7 support — all waiting for you.